Service Brand (Level 4) (Asynchronous and Synchronous e-learning)
Course Ref #: TGS-2021005359
Course Training Duration: 18 hours
Course Validity Period:
01-06-2021 - 31-05-2025
Registration now open.
The course commencement and end dates are currently pending final confirmation.
We encourage you to register for our courses. Minimum number of registration required for a class to be confirmed is 8 learners. In the event that we do not have the requisite number of learners for the class to commence, your deposit payment and will be fully refunded.
Limited seating. Maximum teacher-student ratio for both online and in-person class is 1 to 20 students.
Assessment will be base on i) an open book written assessment, and ii) a take-home project.
First come first serve.
non-SME/ SMEs/SCs ≥
SCs/PRs 40 years old
Full Fees $1000 $1000
Training Grant $ 500 $ 700
Amount after $ 500 $ 300
*Absentee payroll is applicable
PSEA Payment Eligible:
Learners below the age of 31 years old can use their Post-Secondary Education Account (PSEA) to pay for the balance of fees after WSQ funding.
The course is eligible for Union Training Assistance Programme (UTAP) claims.
Communicate the importance and benefits of a service brand for the organisation and drive service branding initiative.
Module 1: Organisation’s branding strategy
Module 2: Impact of service branding initiatives on business
Module 3: Importance and benefits of service branding
Module 4: Methods to evaluate impact of service branding initiatives
Module 5: Develop an appreciation for the service brand as a competitive advantage for the organisation
Module 6: Establish strategies to champion the adoption of the service brand
Module 7: Evaluate the impact of service branding initiatives on the organisation
2-day in-class course with e-Learning component.
This course can be also be offered as an in-company training course. In-house corporate training is more cost-effective and our training courses can be tailored and adapted to your corporate needs.
If you are interested in booking a private corporate session for your agency, please indicate in the comments section during pre-registration.
Our staff will update you one week prior to confirm your booking.If you did not receive any confirmation, kindly email us at email@example.com
The Leadership Institute
18 Arumugam Rd, Unit 02-01