Course Details

​2-day WSQ Social Media Marketing Level 4

Course Ref #: TGS-2020503250 

Course Training Duration: 17 hours

Funding Validity Period: until 29 Mar 2022


Upcoming Class Schedules:

Course Start Date: Tues, 1 Dec 2020

In Class Dates:

Tues 1, 8 Dec 2020

9am to 6pm

Course Start Date: Tues, 20 Oct 2020

Webinar Dates:

Tues 20, 27 Oct 2020

9am to 6pm

Course Start Date: Tues, 18 Aug 2020

In-class Dates:

Tues 18 Aug, Mon 24 Aug 2020

9am to 6pm

Course Start Date: Fri, 12 Jun 2020

Webinar Dates:

Fri 12 Jun, 19 Jun 2020

9am to 6pm


Registration now open.

Limited seating. Small class size.

First come first serve.

WSQ Funding:


​                     non-SME/    SMEs/SCs ≥

                     SCs/PRs      40 years old      

Full Fees            $1000          $1000        

Training Grant   $ 255           $ 850         

Amount after     $ 745           $ 150         

training grant

*Absentee payroll is applicable

PSEA Payment Eligible:

Learners below the age of 31 years old can use their Post-Secondary Education Account (PSEA)  to pay for the balance of fees after WSQ funding.


The course is eligible for Union Training Assistance Programme (UTAP) claims.

Course Objectives:

Cascade social media management strategies aimed at customer acquisition, engagement, loyalty and conversion via social media platforms, define metrics and guide the analysis on performance of social media management campaigns to identify opportunities for improvement.

Topics Overview:

  •  Develop marketing content to socialise and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)

  • Report on social media activities and provide recommendations for continuous improvement of social media use

  • Conduct analysis on performance of social media management campaigns and recommend opportunities for improvement

  • Review and analyse customer behaviours, interests and demographics based on social media network data

  • Monitor customer responses, reviews, comments across social network platforms based on customer relationship management policies 

2-day in-class course with e-Learning component.

This course can be also be offered as an in-company training course. In-house corporate training is more cost-effective and our training courses can be tailored and adapted to your corporate needs.

​If you are interested in booking a private corporate session for your agency, please indicate in the comments section during pre-registration.

Our staff will update you one week prior to confirm your booking.If you did not receive any confirmation, kindly email us at

Training Location:

The Leadership Institute
18 Arumugam Rd, Unit 02-01
Singapore 409962

+65 65860366