WSQ Business Framework Courses
3-day WSQ Strategic Negotiations Course:
"Getting to Yes, The Art of Successful Negotiation."
(Blended Learning)
This program is intended for corporate professionals and individuals, who need to improve upon their negotiation skills with business associates, vendors, customers and colleagues regularly.
This course covers basic negotiation skill to effectively manage and direct negotiations in order to achieve organisation's desired position in a negotiation...
2-day WSQ Systems Thinking Approach Course
This course will allow learners to use a structured approach to strategise organisation growth. Most organisations need a structured methodology to better understand how to grow effectively and efficiently.
This program targets organisations to help develop their staff towards a focused approach to planning and achieving goals.
WSQ Retail Framework Level 4 Courses
2-day WSQ Promote Service Innovation Culture (Level 4)
Champion a service innovation culture within the organisation by establishing a service innovation strategy to provide directions that initiate the development of operating systems, policies and processes to support service excellence and innovation.
1.5-day WSQ Service Leadership in Action (Level 4)
Champion a service innovation culture within the organisation by establishing a service innovation strategy to provide directions that initiate the development of operating systems, policies and processes to support service excellence and innovation.
2-day WSQ Social Media Marketing (Level 4)
Cascade social media management strategies aimed at customer acquisition, engagement, loyalty and conversion via social media platforms, define metrics and guide the analysis on performance of social media management campaigns to identify opportunities for improvement.
2-day WSQ Search Engine Optimisation (SEO) Level 4
This course will equip you with all the knowledge on Search Engine Optimisation (SEO) that you will need to generate traffic to your site and increase your chances to get potential leads.
This program is intended for marketing executives, managers and operations personnel, who are involved in social media marketing or social business. We help you monitor, manage and develop social media strategies.
WSQ Retail Framework Level 5 Courses
1-day WSQ Champion Service Innovation Culture (Level 5)
Champion a service innovation culture within the organisation by establishing a service innovation strategy to provide directions that initiate the development of operating systems, policies and processes to support service excellence and innovation.