Course Details

Innovate the Customer Experience (Synchronous and Asynchronous E-Learning)

Course Ref #: TGS-2020505893 

Qualification Code: RET-INO-4001-1.1

Course Training Duration: 17 hours

(part time)

Course Validity Period: 

09-09-2020 - 08-09-2026

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​​​​Registration now open.

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Course Timetable:

https://www.leadershipinstitute.sg/timetable

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The course  commencement and end dates are currently pending final confirmation.

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We encourage you to register for our courses. Minimum number of registration required for a class to be confirmed is 8 learners. In the event that we do not have the requisite number of learners for the class to commence, your deposit payment and will be fully refunded.

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Limited seating. Maximum teacher-student ratio for both online and in-person class is 1 to 20 students.

Assessment will be base on i) an open book written assessment, and ii) a take-home project.

First come first serve.

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WSQ Funding:

​                     non-SME/    SMEs/SCs ≥

                     SCs/PRs      40 years old      

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Full Fees            $1000          $1000        

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Training Grant    $ 500          $  700         

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Amount after      $ 500          $  300         

training grant

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*Absentee payroll is applicable

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PSEA Payment Eligible:

Learners below the age of 31 years old can use their Post-Secondary Education Account (PSEA)  to pay for the balance of fees after WSQ funding.

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UTAP:
The course is eligible for Union Training Assistance Programme (UTAP) claims.

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WSS:
Workfare Absentee Payroll
Workfare Training Commitment

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